Health and Household Products

Monday, August 26, 2024

Organizing Mistakes by Large Companies

   Organizing mistakes I've seen: Big box stores like Walmart give a number for each of their departments, for example, the shoe department might be Department 14 and Pets would be 22. All stores face a constant problem of items being left outside their department by customers who change their minds.

They may pick up a pair of flip-flops, and change their mind while in the grocery bread aisle and leave the flip flops among the bread. A store employee will pick up the item, but instead of returning it to the Shoe Dept, they have bins, usually located in customer service, for employees to return these "lost" items to. Employees of the shoe department will check their bin daily to see if they have items they need to return to their respective shelves.

The problem is the store has identified each return bin by number rather than actual name of the department. A store like Walmart has lots of departments and an employee working in Grocery or Pets will not know what the department number is for shoes. So to return the shoes to the rightful bin they have to stop and take the time to look up the department number.

The only saving grace is if you see a bin with a pair of shoes in it, you can surmise that is the shoe department but this rarely happens. Most employees are in a rush to get back to their own work in their department. It is much more efficient and time saving to categorize the bins by Department Name and then to put the in alphabetical order. This makes for a very quick return of products and saves time and aggravation for the employee.

Sorting Bins https://amzn.to/4703FoI

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