Returned Mail Problem?

  #dataentry #typing #organizing #office #assistant  #usps #mail 

Returned Mail: Returned mail significantly increased as more and more businesses turn to automated mailing software and end the handwritten or typed envelope for monthly statements or invoices. Now, the employee enters the customer, client or patients information into the computer.

Why it might be your employee and not your customer giving you a bad address that is causing you so much returned mail.

When mail is addressed by way of handwriting the post office will manually sort that mail to the proper address. However, if your business mail is automated, like what you see in this picture it is read by an automated scanner at the post office. When this happens it means the address must be standardized. In other words meet the standards of the post office machine to know how to route that piece of mail. Note the barcode below the printed address. If your employee is not putting the proper extension of the street name, such as Blvd, St, Dr or Ave or perhaps leaving off the direction such as East or West then your envelope for your very important statements or invoices may not pass the standardized mail scanner and get returned for NO SUCH ADDRESS. This is really about training your employees to make sure they are getting a full and correct address from the customer.